preman 96 Casino & Sportsbook Data Care

This page describes what we collect when you use preman 96 and how we keep that data protected. We take your privacy seriously—your account details, payment information, game history, and identity documents are handled with care and only used for the purposes outlined below. Our security practices meet standard industry protocols to prevent unauthorised access, though no system is entirely risk-free.

We at preman 96 collect data to verify your identity (KYC), process your deposits and withdrawals, deliver customer support, and comply with local law where we operate. We do not sell your data to third parties for marketing. We may share information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), fraud-detection services, and legal authorities when required by law.

This policy covers what data we collect, how we store it, your rights regarding your data, and how to contact us about privacy concerns. The policy applies to all users of preman 96 in supported jurisdictions, including account holders in Jakarta, Surabaya, Bandung, Medan, and Semarang.

What Data We Collect and How We Use It

Account Registration Data. When you create an account on preman 96, we collect your email address, phone number, and a password of your choice. We use your email for account recovery, support notifications, and transaction confirmations. Your phone number enables two-factor authentication and SMS notifications about deposits, withdrawals, and account activity.

Identity Verification (KYC). Before your first withdrawal, we require you to upload a government-issued ID (KTP, passport, or equivalent) and confirm your full name and date of birth. We store these documents securely and use them only to verify your identity and prevent fraud. We do not share your ID image with third parties except where required by local law enforcement or regulatory bodies. Your ID remains on our secure servers and is not used for marketing or any secondary purpose.

Payment and Transaction Data. When you deposit or withdraw, we record the amount, payment method, timestamp, and transaction status. We collect the account number or wallet identifier you use with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet)—but we do not store your full card numbers or banking credentials. Payment processors (your bank, wallet provider) retain their own copies of this data and are responsible for its security.

Game and Betting Activity. We log your game play, table joins, bet amounts, and outcomes for record-keeping and dispute resolution. This data helps us investigate complaints (e.g., "I did not receive my winnings") by reviewing game recordings or hand histories. We also track your account balance and session times to detect unusual patterns that may signal fraud or account compromise. We do not use this data to profile your preferences for marketing.

We do not sell your data to advertisers or data brokers.

Your preman 96 account information is used only for account management, fraud prevention, legal compliance, and customer support—never for third-party marketing or sales.

Data Storage and Security

We store your data on secure servers located in data centres operated by our service providers. Our servers may sit outside your jurisdiction (e.g., in Singapore or Malaysia), which means your data crosses international borders. We use encryption (HTTPS/TLS) for data in transit and encryption at rest for stored data. We enforce access controls so only authorised staff can view sensitive information like your ID or banking details.

We implement standard cybersecurity practices: firewalls, intrusion detection, regular security audits, and staff training. However, no security system is perfectly risk-free. If we detect a data breach affecting your account, we will notify you via email and ask you to change your password immediately. We will also review what data was exposed and take corrective steps to prevent recurrence.

Third-Party Data Sharing

We share your data with the following categories of third parties:

Payment processors and banks: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators, and online payment, e-wallet, mobile banking, local payment. They receive your payment details to process deposits and withdrawals.
Fraud-detection and compliance services: We may use third-party vendors to screen accounts against sanctions lists or detect suspicious activity patterns.
Legal and regulatory authorities: Where required by law, we provide account information, transaction records, or identity documents to government agencies, law enforcement, or judicial bodies in your jurisdiction.
Customer support platforms: We may use third-party help-desk software to manage live chat, email, and in-app support tickets. Your support inquiries may be viewed by support staff in different countries.
Cloud storage and analytics providers: We may store encrypted backups on third-party cloud services and use analytics tools to monitor system performance and detect errors.

All third-party processors are contractually bound to protect your data and use it only for the purposes we specify. We do not grant them permission to market to you or sell your data onward.

Your Rights and Our Commitments

Data Access and Correction. You have the right to access the personal data we hold about you. You can request a copy of your data by contacting our support team via live chat, email, or in-app messenger. You can also correct inaccurate information (e.g., your registered name or address) by editing your account settings on preman 96 or by submitting a support request. We will process data access or correction requests within standard response windows (typically 7–10 business days).

Data Deletion. You may request deletion of your account and associated data. However, we may retain certain information for legal compliance (e.g., tax records, anti-money-laundering logs) for a period mandated by local law. We cannot delete game history or transaction records that are required for dispute resolution or regulatory audit. We will delete non-essential data (e.g., marketing preferences) promptly upon request.

Cookies and Tracking. We use cookies on the preman 96 website to remember your login, language preference, and session state. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though this may limit your ability to use certain preman 96 features. We do not use cookies to track you across external websites for advertising purposes.

Account Closure and Data Retention. If you close your account on preman 96, we will deactivate your login access within one business day. We will retain your identity verification documents and transaction records for the period required by local law (typically 5–7 years in most jurisdictions). After the retention period expires, we will securely delete or anonymise your data. During major holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, account closure processing may take slightly longer.

Our commitment to you is transparency: we tell you what we collect, why we collect it, and how we protect it.

preman 96 privacy team

Contact Us About Privacy

If you have a question about this privacy policy, believe your data has been misused, or wish to exercise your data rights, contact preman 96 privacy support:

Live chat: Available 24/7 on the preman 96 website. Select "Privacy" or "Data Request" as your issue category.
Email: Send your request to our privacy inbox. Typical response time is 5–10 business days.
In-app messenger: File a privacy or data request ticket from your preman 96 account dashboard.

If you believe we have not addressed your privacy concern adequately, you may lodge a complaint with the data protection authority in your jurisdiction. In many regions, you have the right to escalate privacy disputes to a government regulator or independent ombudsman.

Policy Updates. We may update this privacy policy periodically as our practices or local laws change. We will notify you of material changes via email or by displaying a notice on the preman 96 website. Your continued use of preman 96 after such notice constitutes acceptance of the updated policy. We encourage you to review this page regularly to stay informed of how we handle your data.

We at preman 96 are committed to protecting your privacy and operating transparently. If you have any concerns or questions about how your data is handled, our support team is available to help clarify our practices.